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Take a look at the most commonly asked questions.

Read our commonly asked questions

You can schedule a pickup through our website or mobile app by selecting your pickup and drop-off locations, preferred time, and package details. We’ll handle the rest.

Yes! Same-day delivery is available in select cities. Orders must be scheduled before our daily cutoff time to qualify.

Absolutely. Our warehousing services are flexible. You can store your items with us and choose your preferred delivery method — although we recommend our integrated fulfillment for faster shipping.

Yes, we offer eco-conscious packaging options upon request. Let us know your preference when placing your order or setting up your service.

Our warehouses are monitored 24/7 with security personnel and surveillance systems. We also use inventory tracking systems to ensure accurate handling.

Yes. We offer special packaging and handling for fragile or high-value items. Just mark the item type during your booking, and we’ll ensure extra care is taken.