Privacy & Policy

Effective Date: [1/05/2025]

CourierFusion (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile app, or any of our logistics services including Pick & Drop, Warehousing, and Packaging.

1. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Phone number

  • Email address

  • Home or business address

  • Billing and delivery details

Service Information

  • Order details

  • Pickup and delivery locations

  • Package contents and specifications

  • Payment information (processed via secure third-party providers)

Technical Information

  • IP address

  • Device type

  • Browser type

  • Location data (with permission)

  • Cookies and tracking data

2. How We Use Your Information

We use your information to:

  • Provide and manage delivery, warehousing, and packaging services

  • Communicate order updates and confirmations

  • Improve our services and customer experience

  • Detect and prevent fraud

  • Comply with legal obligations

3. How We Share Your Information

We may share your data with:

  • CourierFusion delivery personnel and warehouse staff

  • Trusted third-party logistics and technology partners

  • Payment gateways and financial institutions

  • Law enforcement or regulatory bodies when required by law

We do not sell your personal information to third parties.

4. Data Security

We implement industry-standard security measures to protect your data. This includes encryption, secure servers, and regular system audits. However, no method of transmission over the internet is 100% secure.

5. Your Rights

You have the right to:

  • Access the personal data we hold about you

  • Request corrections or deletions

  • Withdraw consent to data processing (where applicable)

  • Opt-out of marketing communications at any time

To exercise your rights, contact us at: [Insert Contact Email]

6. Cookies and Tracking Technologies

We use cookies and similar tools to improve functionality and analyze user behavior. You can control cookie settings through your browser preferences.

7. Updates to This Policy

We may update this policy periodically. When we do, we will revise the "Effective Date" at the top of the page. We encourage you to review this policy regularly.

8. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact:

CourierFusion Customer Support